Help With ...
Submit Case
Contact Us

When can I expect to receive my billing notification?

Billing notifications are sent via e-mail on a weekly basis if there are unpaid balances on your student's account.

Where can I find the due date for an upcoming term?

The due date for each term will be noted on the e-mail billing notifications. 
This is also available on our Billing/Payment Dates page.

What options are available if I am not able to pay the balance in full?

If you are unable to pay the balance in full, you may arrange to pay through a Monthly Payment Plan or apply for Financial Aid

What will happen if I don't pay my term balance by the due date?

If the balance has not been paid in full by the due date, or you have not finalized arrangements to pay your semester charges, a financial hold will be placed on your student account, which will block all enrollment activity.

Why do I still have a financial hold on my account after paying my term balance?

There is a 5-day waiting period for check/e-check payments. Financial holds will be automatically released after the 5-day waiting period for check/e-check payments. 

Where can I view my student account information?

You can view your Student Account information online by logging into CaneLink. Once you have logged in, under the “Student Dashboard” click on the “Financials” section, then on the “Payments/Account Summary” link.

How can I get a copy of my student account information?

You may log on to CaneLink and print or save a copy of your student account activity.