Former Students Payment Options

NEED HELP?
1
Help With ...
2
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Contact Us
NEED HELP?
1
Help With ...
2
Submit Case
3
Contact Us
Welcome to the Student Accounts Collections Department!
Our role is to work with former students who have past due tuition and fee balances. We also assist students who have outstanding Perkins/Nursing/Institutional/Donor loans that paid for any part of their UM education.

 

Quick Facts

  • Former students with a past due balance hold must make arrangements to pay in full prior to enrolling at the University
  • Former students who need transcripts or a diploma must make payment arrangements with a Student Accounts Representative
  • Click here to request transcripts once you have met your financial obligations

Payment Options

  1. Go to Cashier's Office page for more information on in person and mailing in payments 
    • Former Student Balances less than $500 must be sent to Cashier's Office
  2. Online Payments
    • CaneLink - students with an active CaneID can log in to make online payments
    • AR Collect - miami.myonplanu.com/login
      • You are eligible pay via AR Collect if your past due balance is greater than $500 and you have not been enrolled at the University for over 6 months.
      • You have the option to pay your balance in full or enroll in a payment plan.
      • The payment plan will include a $30 non-refundable enrollment fee.
      • Payment choices include ACH (eCheck) or Credit Card (subject to a 2.3% service fee)
      • Your CaneID and Date of Birth are required to log into the AR Collect portal
      • For a step-by-step guide to create an account, please click here.
  3. ECSI - Click here for loan payments information 

Contact Information

We are available to assist with the following inquiries:

  • Past due Balances
  • Payment Options
  • Financial Holds
  • AR Collect Payment Plans
  • ECSI Loans: Forbearance, Bankruptcy, Credit Bureau, Cancellations, Paid in Full Letters, Rehabilitation Options, and more.
  • Perkins Loan Assignments and Balances

Email: collections@miami.edu

 

Additional Contacts

ECSI Loan Servicer

If you have questions specifically for our loan servicer, please contact them directly. 

Website: www.heartlandecsi.com
Phone: (888)549-3274

Department of Education - Perkins Loans

Student with Perkins Loans assigned to the Department of Education (DOE) will be required to contact the DOE directly for loan balance, repayment, and additional information regarding the loan.

Website: https://efpls.ed.gov
Phone: (866)313-3797
Office Hours: 8 a.m.-8 p.m. ET, Monday through Friday.